Privacy Policy

IsyLuxe is a branch of LiveXenon S.r.l. with registered office at Viale lido 7, 96012 Avola, Italy (hereinafter "IsyLuxe" or "Controller"), as Data Controller, informs you pursuant to art. 13 of EU Regulation 2016/679 (GDPR) that your personal data will be processed in the following manner and for the following purposes.

We collect the following personal data: • Identification data: name, surname, date of birth • Contact data: email address, phone number, billing address • Payment data: securely managed through Stripe • Navigation data: technical and analytical cookies • Documents: driving licence (to verify rental eligibility)

Your personal data is processed for: • Managing luxury vehicle bookings • Processing payments and invoicing • Communications regarding requested services • Sending vehicle pickup reminders • Compliance with legal and tax obligations • Improving our services (with consent)

Data processing is based on: • Contractual performance: for booking management • Legal obligations: for tax and regulatory compliance • Consent: for promotional communications • Legitimate interest: for fraud prevention and security

Personal data is retained for the time strictly necessary for the purposes collected: • Contractual data: 10 years from contract conclusion • Billing data: 10 years for tax obligations • Marketing data: until consent is withdrawn

Your data may be shared with: • Payment service providers (Stripe) • Vehicle rental partners • Competent authorities (upon legal request) • IT and hosting service providers (Supabase) We do not sell your data to third parties.

You have the right to: • Access your personal data • Rectify inaccurate data • Erase data ("right to be forgotten") • Restrict processing • Data portability • Object to processing • Withdraw consent To exercise these rights, contact: [email protected]

We adopt appropriate technical and organisational measures to protect your data, including SSL/TLS encryption, multi-factor authentication and strict access controls.

We use technical cookies necessary for website operation and analytical cookies to improve user experience. For more information, please see our Cookie Policy.

For privacy enquiries: Email: [email protected] Address: Viale lido 7, 96012 Avola, Italy